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BARC BI Survey 17 Climber Qlik Top ranked



Those of you who follow me know that I often write about Gartner and their thoughts on BI. To be fair, they are not the only ones that cover the BI market. Another great source of information is the BARC BI survey — the world’s largest and most comprehensive study of BI end users with user feedback from over 3 000 respondents on 42 BI product selections.

In the BARC BI Survey, you get a good picture of what the users consider to be important in a BI product. For 2017, the highest ranked are Data Discovery, the area where Qlik started, and Self-Service BI, which is Qlik Sense’s backyard. For 2018, Data Quality has moved up to the top, a topic I hear about a lot, as many customers are starting to realize that their DQ is not as good as they would like it to be. Especially when starting to integrate unstructured data into the analysis. Here, it is important to consider the level of Master Data/Data Quality Management that you can reach. Gartner talks a lot about trust instead of one truth. You need to allow a certain level of chaos to get started with the analysis and not drown in Data Quality projects.

Big Data is not that important

Another interesting observation is that Big Data and Hadoop are not that important, along with the hot topic of Mobile BI, which only gets an average score. Makes you wonder if product companies develop a lot of unwanted features or if the users don’t know what they need yet. I guess the answer is a little bit of both.

Qlik top ranked in Customer Satisfaction

Rating the various BI products, they are grouped into different peer groups. Qlik is rated in several of them; Self-service reporting focused products, Data discovery focused products and the Large international BI vendors peer group. In all peer groups, Qlik gets top or leader ranked in many categories, it is great to see Qlik Top ranked in Business value and Customer satisfaction in the Large international BI vendors peer group. You can see Qlik vs PowerBI, Tableau and all the other large competitors in the chart below.


Looking at some of the categories, you find Qlik Sense and QlikView Top ranked, and there are several more examples. These are the most important categories in my opinion, and the reason why we think Qlik is an outstanding product.

Download the report

How do you keep your customers satisfied? By delivering real business value – that’s how you get referrals. Want to learn more? Read the Qlik highlights report from the BARC BI Survey 17 to see what BI users are saying.

> Download the BARC BI Survey 2017



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BI users have spoken – Qlik is the number one tool. Do you want to know more about QlikView or Qlik Sense? Get in touch!

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David Anderson

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Helen Wright

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BARC BI Survey 17 – The choice is Qlik

The BARC BI Survey gives you a good picture of what the users consider to be important in a BI product. In the 2017 edition, Qlik is top ranked in Customer Satisfaction, based on the feedback from over 3000 respondents.

>> Learn more and download the report